Terms & Conditions

Effective Date:  26/08/2024

Welcome to canape.ae! We are excited to provide you with delicious canapés, desserts, and various ready-to-eat products for your offices, parties, and hotels across the United Arab Emirates. By accessing or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before placing an order or using our services.

1. Acceptance of Terms

By visiting our website, placing an order, or using any of our services, you confirm that you accept these Terms & Conditions and that you agree to comply with them. If you do not agree to these terms, you must not use our services.

2. Modification of Terms

Canape.ae reserves the right to amend or update these Terms & Conditions at any time without prior notice. Continued use of our services following any changes constitutes acceptance of those changes. We encourage you to periodically review this page for the latest information.

3. Products and Services

Canape.ae offers a variety of products, including but not limited to canapés, desserts, and ready-to-eat meals. The descriptions and images of our products are provided on our website for informational purposes only and may vary in terms of actual presentation and availability.

4. Orders and Payment

4.1 Ordering: All orders placed through our website are subject to acceptance by Canape.ae. We reserve the right to refuse any order for any reason, including but not limited to, product availability or errors in pricing.

4.2 Payment: Payment must be made at the time of ordering. We accept various forms of payment, as listed on our website. All financial transactions will be processed through secure payment methods.

4.3 Pricing: Prices for our products are subject to change without notice. The price charged will be the price in effect at the time the order is placed. All prices are quoted in AED and include applicable taxes, where required.

 

5. Delivery Policy

Canape.ae strives to ensure timely delivery of all products. Delivery times may vary based on your location and the nature of your order. While we will make every effort to meet delivery timeframes, we cannot guarantee specific delivery times.

 

6. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns or exchanges. If your order arrives with any discrepancies or defects, please contact our customer service within 24 hours of delivery, and we will work to resolve the issue.

 

7. Use of Our Website

 

You are permitted to use our website for lawful purposes related to ordering our products. You agree not to use our website in any way that is unlawful or harmful, or in connection with any fraudulent or malicious activity.

 

8. Intellectual Property Rights

 

All content on our website, including text, images, logos, and graphics, is the property of canape.ae and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce or use any content from our website without our express permission.

 

9. Limitation of Liability

 

To the fullest extent permitted by law, canape.ae disclaims all liability for any loss, damage, or injury arising from your use of our products or services. Our liability is limited to the maximum extent permitted by law.

 

10. Governing Law

 

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms shall be resolved by the competent courts in the UAE.

 

11. Contact Information

 

For any questions about these Terms & Conditions or our services, you may contact us at: info@canape.ae

Thank you for choosing canape.ae. We look forward to serving you!